Summary
- Air India Express’ new virtual platform offers passengers more connecting options through interline partnerships with other airlines.
- The platform has been created in collaboration with travel solutions technology company Dohop.
- Air India Express continues to expand its domestic and international network, adding destinations like Dhaka and Agartala.
Low-cost carrier Air India Express has collaborated with a travel solutions technology company to develop its first virtual interline platform. This platform will help the carrier partner with other airlines for interline agreements and offer its passengers more connecting options.
Virtual interline platform
Air India Express has announced the launch of its virtual interline platform, AIX Connect, which aims to provide more connecting options to its passengers through partnerships with other airlines. Customers can go to the airline’s website and connect to the new platform, where they can book connecting flights in which one leg of the journey is operated by Air India Express and the other leg by the partner airline.
Photo: Air India Express
Scoot has become Air India Express’ first partner airline on this platform, which has been created in collaboration with a travel solutions technology company, Dohop. Ankur Garg, Chief Commercial Officer, Air India Express, commented,
“As Air India Express strengthens its footprint across domestic and international markets, we are strategically leveraging virtual interline partnerships to unlock new destinations with seamless connectivity to the East and West. We welcome Scoot as our first airline partner on this platform and look forward to onboarding more airlines, which will be instrumental in expanding the network further to cater to the growing outbound travel demand from India, while simultaneously enhancing inbound tourism by attracting international travellers to our vibrant nation.”
Convenient booking options
With Scoot as its partner airline, Air India Express has opened many connections for its passengers. The arrangement would enable users to book flights from India and the Middle East to 60 destinations across Australia, China, Indonesia, Japan, Laos People’s Democratic Republic, Malaysia, the Philippines, the Republic of Korea, Singapore, Thailand, and Vietnam.
Photo: Markus Mainka | Shutterstock
Air India Express network has 380 daily flights from 32 domestic and 14 international destinations and, when combined with several of Scoot’s destinations through an interline agreement, passengers get several connecting options.
For example, one could book a convenient connection from Chennai to Bali, Ho Chi Minh City, Hong Kong, Incheon, and Melbourne, among others, or from a Middle East destination, such as Doha or Dubai, to Singapore via India.
Calvin Chan, Scoot’s Chief Commercial Officer, highlighted that this partnership will improve connectivity between India and Singapore and provide Indian travelers with more flight options to Singapore and beyond.
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Network expansion
Apart from this latest development, Air India Express has also been steadily developing its network. It recently announced flights to Dhaka, its 15th international destination. From September 3rd, the airline will operate six weekly flights, each connecting Dhaka to Kolkata and Chennai, allowing passengers from several other Indian cities, such as Bagdogra, Bengaluru, Guwahati, Hyderabad, Kochi, Imphal, Jaipur, Surat, and Varanasi to have convenient one-stop connectivity to the Bangladeshi capital.
Photo: DLeng | Shutterstock
It also added Agartala as its 46th destination and will introduce daily flights connecting the city with Guwahati, Delhi, and Kolkata from September 1st. Air India Express also recently commenced operations from Mumbai to Mangaluru and Kuwait, expanding both domestically and internationally.
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